E-scooter customer care

Assistance for Italy

  1. By contacting Telcar srl assistance by filling out the form at the following link https://www.telcar.it/assistenza-momo.html
  2. By going to a TAC (TECHNICAL ASSISTANCE CENTER) if present in the area of interest, by consulting the following link CAT MOMODESIGN list.
  3. By contacting the assistance service at the following e-mail address momodesign@telcaronline.it 

In the event of a breakdown under warranty, the collection and return of the product by BRT courier are free.

The assistance service is ONLY for the EVO 9 and REVO11 models.


Assistance for abroad

For assistance on scooters contact the e-mail address momodesign@telcaronline.it.