PAYMENTS, SHIPMENTS, REFUNDS
For the purchase of products on the website, the seller only accepts payments made by one of the credit cards as better described on the website or by PayPal and Bank transfer ( ECPF SRL - IBAN: IT79 N030 6909 5211 0000 0002 941 – Bank INTESA SAN PAOLO). For further details please see our general conditions ( art. 6).
The products will be delivered to the buyer by express courier with the approximate shipping times for Italy of 2/3 working days ( with the exception of the islands for which will be necessary at least ½ further days)while for Europe about 4/5 working days. The delivery terms are calculated considering only the working days and thus excluding Saturdays, Sundays and holidays. The Seller will do as much as possible to deliver the products purchased as soon as possible and in any case within a maximum period of 15 (fifteen) days starting from the day following that on which the buyer sent the order to the seller. The delivery terms are calculated considering only the working days and thus excluding Saturdays, Sundays and holidays.
It is possible to request the shipment status by sending an email to: firstname.lastname@example.org
Write an email to email@example.com within the term of 14 (fourteen) days from the delivery of the product. The product shall be shipped, at your own expense, at the following address: SITAF, Via Madonnina, Ang. Bellingera 277, 27100 Pavia (Italia). MOMODESIGN will accept only products received in their original status and packaging.
The products can be returned or substituted with another size and/or color and or modelle, if available on stock. The substantial integrity of the product(s) is an essential condition for the valid exercise of the right of withdrawal by the buyer who is responsible for the diminished value of the goods resulting from handling other than that required to determine the nature, characteristics and functioning of the goods. Therefore, if the returned goods are damaged (for example, with signs of wear, abrasion, scratches, dents, deformities, etc.), not complete with all their components and accessories (including labels and tags unaltered and attached to the product), are not accompanied by the enclosed instructions/notes/ manuals, original boxes and packaging, and the warranty certificate, where applicable, the buyer shall be liable for the diminished value of the goods and shall be entitled to a refund of the amount equal to the residual value of the product.
In the event of withdrawal, the buyer will be refunded the payments made, including the delivery costs, if any, without undue delay and, in any case, no more than 14 days after the receipt of the returned product. These refunds will be made using the same method of payment used by the buyer for the initial transaction.
For further details please see our general conditions ( art. 10).